Booking.com Non-refundable Rate Plan Creation

Definition

Non-refundable- The guest will be charged the total price of the reservation if they cancel at any time. If the guest doesn't show up, they will be charged the total price of the reservation.

Notes

1. Non-refundable rate must be created after the Standard rate (Flexible)

2. For WL properties non-refundable rate must be confirmed by WL department

3. Non-refundable rate is 10% cheaper than the Standard rate

Step 1 

Log in to the Extranet 

Go to-  account.booking.com

User- onboarding@hosteeva.com

Step 2

Find you property

Step 3 

Click the Rates & Availability tab, then Rate Plans

Step 4

 Click Add a new rate plan

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Step 5

Under Custom, click Add rate plan

Step 6 

A short list of questions will appear to guide you through the set-up. Leave all marked default points as it is except point 1 Which cancellation policy would you like to use for this rate plan?- Set Non-refundable and  6  How would you like to manage this rate plan? Must be selected - Set up as a new rate plan

Step 7

Click Review to check your answers, then click Activate rate plan to finalize the new Non-Refundable Rate

Note if you have more than 1 room on your listing click Rooms- Edit- select all rooms 

Step 8

Find the property on Hosteeva and go to the Update page

Step 9

Find Booking.com mapping and click to edit

Step 10

Add rate 

Step 11

Insert rate ID from Booking.com and add -10 under % and mark checkbox under “Is Active” section

Step 12 

Save and sync the calendars from Timeline with “Sync Availability 1 Year Ahead” and “Sync availability with Elasticsearch”

Step 13

Go to the Booking.com extranet and check the calendars. The calendars must be synced and the non-refundable rate must be cheaper 10% than the Standard

Step 14

Edit pricing per guest for the Non-refundable rate and set max guest count as it set for the Standard rate

Step 15

Go to the traveler end page and check the rate for the guests