Process Description for Generating Marked-up Fee
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Introduction: This document outlines the process for calculating the marked-up fee for accommodations listed on Hosteeva and other Online Travel Agencies (OTA), considering various factors such as channel commission, local tax rates, and Stripe fees.
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Factors in the Formula: The marked-up fee is determined based on three main factors:
- Channel commission
- Local tax percentage or flat amount
- Payment Processor (Stripe, Squareup fees)
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Channel Commission:
- OTAs operate on a commission-based model.
- Commission rates vary among different OTAs:
- Booking.com and Expedia: 15% (can rise to 18% or 21% based on sales plan)
- Airbnb: 15%
- Vrbo: 5% to 10%
- FlipKey: 3%
- Commission rates may vary based on partner programs, promotions, and accelerators.
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Local Tax:
- The local tax rate is applied as a percentage of the total amount.
- For example, in Gulf Shores, the local tax rate is 16%.
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Stripe Fee:
- A Stripe fee of 3% is applicable for all channels except Airbnb, FlipKey, and Marriott, where the guest bears the fee.
- For Booking.com, to maintain price consistency with Expedia, the 3% Stripe fee is included in the marked-up rate.
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Markup Based on Booking Channel:
- The markup may vary depending on the booking channel.
- Some channels charge guests directly, affecting the formula.
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Hosteeva = Vrbo Markup:
- Generally, the Hosteeva markup aligns with Vrbo.
- Exception: Gulf Coast area (Gulf Shores AL, Orange Beach AL, Pensacola FL, Pensacola Beach FL, Navarre FL, Perdido Key FL, Fort Walton Beach FL, Miramar Beach, FL).
- Vrbo commission is 5%, which covers both initial and subsequent payments.
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Examples:
- Vrbo:
- Commission: 5%
- Stripe Fee: 3%
- Tax: 16%
- Selling Fee-Rate: $104, Raw Rate: $80
- Calculation:
- $105 – 3% Stripe = $100.88
- $100.88 – 5% Channel commission = $95.84
- $95.84 – 16% Tax = $80.50
- $80.50 (rounded down to $80)
- Airbnb:
- Commission: 15%
- Selling Fee-Rate: $95, Raw Rate: $80
- Calculation:
- $95 – 15% Channel commission = $80.75
- $80.75 (rounded down $80)
- Booking.com & Expedia:
- Commission: 18%
- Selling Fee-Rate: $121, Raw Rate: $80
- Calculation:
- $121 – 3% Stripe = $117.37
- $117.37 – 18% Channel commission = $96.24
- $96.24 – 16% Tax = $80.84
- $80.84 (rounded down to $80)
- Vrbo:
This SOP ensures consistency and accuracy in determining the marked-up fee for accommodations listed on Hosteeva, considering various factors and channel-specific requirements.