How may we assist you today?

Yes, most Hosteeva properties provide laundry facilities, either in-unit or shared. Please check the property listing or contact Hosteeva for a precise answer. 

The property accommodates as many people as there are sleeping places.

You can find the full list of amenities on the listing.

The building/unit door code is included in the check-in instructions, which will be sent one day prior to the arrival date both to the email address and phone number we have on file as contact information.

Please enter the code and rotate the deadbolt to unlock the door.

Under the Firm Cancellation Policy, guests must cancel at least 30 days before check-in to receive a full refund. If they cancel between 7 and 30 days prior to check-in, the host will be paid 50% for all nights booked. For cancellations within 7 days of check-in, the host will receive 100% payment for all nights. Guests can also receive a full refund if they cancel within 48 hours of booking, if the cancellation occurs at least 14 days before check-in. 

With the Moderate Cancellation Policy, guests can cancel up to 5 days before check-in for a full refund. If the guest cancels after this period, the host will receive payment for the nights the guest stays, plus one extra night. Additionally, the host will receive 50% payment for any nights the guest didn't use.

The Strict Cancellation Policy offers a full refund if the guest cancels within 48 hours of booking and at least 14 days before check-in. If the guest cancels 14 or more days before check-in but outside the 48-hour window, the host will be paid 50% for all nights. Cancellations between 7 and 14 days before check-in result in the host receiving 50% payment for the nights booked. If the cancellation occurs within 7 days of check-in, the host will be paid 100% for all nights.

This policy, available by invitation only, requires guests to cancel at least 30 days before check-in to receive a 50% refund. If they cancel after 30 days, the host will be paid 100% for all nights booked.

This policy, available by invitation only, requires guests to cancel at least 60 days before check-in to receive a 50% refund. If they cancel after the 60-day mark, the host will receive 100% payment for all nights booked. 

The Flexible Cancellation Policy allows guests to cancel their reservation up to 24 hours before check-in for a full refund. However, if they cancel after the 24-hour window, the host will be paid for the nights the guest stays, plus one additional night.

Service animals are welcomed at the property, but please note that emotional support animals are not considered service ones and can be hosted at pet-friendly properties only.

Yes, most Hosteeva properties are family-friendly. Hosteeva offers a variety of accommodations that cater to families, including properties with multiple bedrooms, spacious living areas, and amenities suitable for children of different ages.

Yes, most Hosteeva properties are kid-friendly and suitable for children of different ages.

Yes, Hosteeva properties undergo thorough professional cleaning to maintain a superior level of cleanliness for all guests. Hosteeva places great importance on cleanliness and hygiene, striving to create a pleasant and hygienic atmosphere that ensures guest comfort.

Hosteeva is dedicated to providing accessible accommodations for all guests, including those with disabilities. However, specific accessibility features may vary by property and location, so it is recommended to contact Hosteeva for a more precise answer.

Yes, Hosteeva properties enforce noise restrictions and quiet hours to ensure a peaceful environment for all guests. During these hours, typically at night, guests are expected to minimize noise to promote a comfortable stay and good relations with neighbors.

We'd like to ensure you receive the best possible offer for your upcoming stay. To inquire about special promotions and deals, you can reach out to us directly at +1 (650) 735-0080.

Yes, all Hosteeva properties are non-smoking. However, there are dedicated smoking areas in the vicinity of most properties.

Yes, there are guest limits for Hosteeva properties to ensure safety and comfort, and each property has a set maximum occupancy determined by the owner or management.

Yes, most Hosteeva properties provide laundry facilities, either in-unit or shared. Please check the property listing or contact Hosteeva for a precise answer. 

Hosteeva properties vary in pet-friendliness, with some allowing pets and others having restrictions. To check a property's pet policy, visit the property listing, which provides details, including size or breed restrictions, and may mention additional fees if pets are allowed. 

You can cancel the reservation according to your cancellation policy. In case of extenuating circumstances please let us know and we will check with the management if we can make an exception in this case.

We do not usually deal with Booking com payments. Please contact Booking for any payment-related questions.

Please note that the payment schedule is mentioned on the reservation. We will be collecting the payment according to that schedule. 

We do not manage the payment. Please contact Airbnb for any payment-related questions.

Sure! Please address your request by sending an email to reservations@hosteeva.com, and the proper documentation will be provided.

Amenities are an integral part of the property, and refunds are not applicable for unused amenities. However, exceptions may be made for unused services, although each case is unique, and we would need to discuss the specifics to determine a suitable solution.

It depends on the refund policy of your reservation, which depends on several factors, including the specific property, reservation terms, and cancellation timing. Review the cancellation policy at the time of booking to understand your refund options.

Yes, in most cases, you can modify your reservation. However, specific options, fees, and conditions depend on your reservation's terms, the booked property, and availability.

Absolutely! This rental is highly recommendable to friends and family. It's a wonderful choice, and we believe your loved ones will enjoy it as much as you did.

We are sorry to inform you that we do not provide a Pack 'n Play in this unit. If there is anything else you need, please feel free to reach out. We are here to help.

Have a great day!

Best regards,
Team Hosteeva

You can always request cleaning services with an additional fee by contacting us at +1 (650) 735-0080.

Housekeeping services are always available upon request for an additional fee. You can contact us at +1 (650) 735-0080 or via email at reservations@hosteeva.com to arrange this service.

We cannot assist with that particular matter as we lack full integration with nearby restaurants or venues.

No, we only request ID verification for the main guest and, in certain cases, the cardholder.

Yes, daily housekeeping services are available upon your request with an additional fee.

We do not, but alternatively, you can explore other transportation options such as taxis, rideshare services, or public transportation to travel to and from the airport. Hosteeva can often provide guidance or suggestions on the most convenient transportation methods in the area.

Yes, Hosteeva offers discounted rates for long-term stays. The discount percentage depends on specific property, location and dates. All discounted properties will display the discount amount before you finalize your booking.

At the moment, Hosteeva does not offer a loyalty or rewards program. However, as a returning guest, you can still enjoy up to 15% discount on your bookings.

Hosteeva has partnered with Generali, a leading global provider of insurance to offer travel insurance for all bookings made through the Hosteeva.com.

1. Visit the official Hosteeva website (www.hosteeva.com) or click here.


2. Enter your destination and travel dates:
   Use the search bar on the homepage to enter your desired destination and the dates of your stay. You can also specify the number of guests and the number of rooms you require.


3. Browse available properties:
   Hosteeva will display a list of available properties that match your search criteria. You can use filters and sorting options to narrow down the search results based on your preferences, such as property type, amenities, price range, and more.


4. Select a property:
   Review the property listings, including descriptions, photos, amenities, and guest reviews. Once you find a property that suits your needs and preferences, click on it for more details.


5. Check availability and pricing:
   On the property page, you will see the availability calendar, indicating which dates are available for booking. Select your desired dates to check the cancellation policy.


6. Provide guest information:
   Enter the required guest information, including your name, contact details, and any special requests or comments you may have.


7. Complete the booking:
   Proceed to the payment section to finalize your booking. Hosteeva accepts various payment methods, including credit cards, debit cards, and online payment platforms. Follow the prompts to provide the necessary payment details and confirm your reservation.


8. Confirmation and communication:
   After completing the booking, you will receive a confirmation email with the details of your reservation, including check-in instructions and contact information.

Hosteeva may also provide a portal or login where you can manage your reservation. It's important to note that the exact booking process may vary slightly depending on the specific property and any additional services or requirements. If you have any questions or encounter any issues during the booking process, Hosteeva's customer support team is available to assist you.

You can contact us anytime at +1 (650) 735-0080, we are available 24/7.

You can leave a comment on the website where you made your reservation. Additionally, all guests receive surveys during their stay, and you are encouraged to share your feedback with us at guestrelations@hosteeva.com 

Please feel free to send us an email at reservations@hosteeva.com with any suggestions during your stay. Furthermore, you will receive a survey link, allowing you to provide your feedback and suggestions.

Please feel free to send us an email at reservations@hosteeva.com to report any unresolved issues or concerns.

You will receive detailed check-in instructions to your provided email and phone number 24 hours prior to scheduled arrival time. Please, feel free to contact us in case any further assistance is needed.

All guests receive surveys during their stay which allows them to share their experience with us. Besides, you can leave a comment on the website where you made your reservation, or share it directly with us by sending an email at guestrelations@hosteeva.com.

To submit your daily housekeeping request, you need to either reach out to Hosteeva Customer Support at +1 (650) 735-0080 or send your request to reservations@hosteeva.com. Please note that daily housekeeping services will be subject to an additional fee.

For assistance in confirming your reservation, please reach out to Hosteeva's 24/7 Customer Support at +1 (650) 735-0080. They will ensure if your reservation is successfully processed or not

No worries! Please, feel free to upload your State Identification card in case you do not have a Driver's License. If you have any further questions or concerns, please do not hesitate to let us know

Yes, there may be a minimum stay requirement for Hosteeva properties which is different for each property. It's important to be aware of the minimum stay requirement before making a reservation, as it ensures that the property owner can accommodate bookings that meet their specific criteria.

Hosteeva properties offer a variety of amenities to enhance guests' comfort and enjoyment. Specific amenities can be reviewed in each property's listing, and in case of any specific inquiries, feel free to contact the Hosteeva Support team

You can find the full list of amenities on the listing.

We're a team of passionate adventurers who turned our love for travel into a business. Having explored every continent, we're committed to offering you unique and affordable vacation rentals. Inspired in 2014, we've since provided our family, friends, and now you with memorable stays. With 9 years, 321,000 booked nights, and a 4.7-star satisfaction rate, our promise is to deliver the kind of vacation experience we seek for ourselves

Usually, we request both sides of the driver's licenses and selfies for US citizens and passports and selfies for foreigners. If you do not have the necessary documents please contact us at +1 (650) 735-0080. 

The cancellation policy for Hosteeva bookings can vary depending on several factors, including the specific property, the terms and conditions of your reservation, and the timing of your cancellation. It's important to review the cancellation policy provided at the time of booking to understand the specific terms and conditions that apply to your reservation.

Generally, the standard check-in time is at 4:00 PM, and the check-out time is at 10:00 AM. It's important to note that these times are common guidelines, and the exact check-in and check-out times for a specific property will be communicated to guests during the booking process.

Every Hosteeva accommodation is equipped with all the essentials to provide you with the comforts of home throughout your stay. This includes toiletries, fresh towels, and kitchen necessities. We also offer a limited supply of dishwasher and laundry pods, if applicable.

Hosteeva accepts major credit cards, such as Visa, Mastercard, American Express, JCB, Google Pay, Diners Club and Discover. There is a payment option with Affirm as well

1. Vacation Rentals: Hosteeva provides vacation rental properties, including houses, villas, cottages, and cabins, ideal for family vacations or group getaways.


2. Apartments: Hosteeva offers a selection of apartments in different sizes and configurations, ranging from studios to multiple-bedroom units, suitable for solo travelers, couples, or small groups.


3. Condos: Hosteeva features condos in popular destinations, providing comfortable and convenient stays for travelers looking for a home-like experience.


4. Townhouses: Hosteeva presents townhouse rentals, combining the space and privacy of a house with the amenities and convenience of a condominium.


5. Luxury Accommodations: For those seeking a more upscale experience, Hosteeva offers luxurious accommodations, such as high-end condos, penthouses, or upscale villas with premium amenities and exclusive features.


6. Beachfront Properties: Hosteeva has a selection of beachfront properties, allowing guests to enjoy stunning ocean views, direct beach access, and proximity to waterfront activities.


7. Ski Chalets: Hosteeva provides ski chalets in popular ski destinations, offering cozy accommodations near the slopes and winter recreational activities.


8. Corporate Housing: Hosteeva offers corporate housing options for business travelers, providing fully furnished apartments or condos with amenities and services suitable for longer stays.


9. Extended Stay Rentals: For guests looking for an extended stay, Hosteeva offers accommodations with flexible lease options, allowing for comfortable and convenient long-term stays. Unique and


10. Specialty Accommodations: Hosteeva also features unique and specialty accommodations, such as historic homes, themed properties, or eco-friendly retreats, catering to travelers seeking a distinctive experience.

These accommodations are available in various locations, including popular tourist destinations, cities, coastal areas, mountain resorts, and more, allowing guests to choose their preferred destination and property type based on their travel preferences.

Hosteeva was founded in 2014.

If we place a Refundable Damage Deposit on hold for your reservation, it will be released 72 hours after check-out, following the unit's inspection, provided that no damages or additional payment requirements are identified.

Some examples of common locations where Hosteeva properties are available include

1. Beach Destinations: Hosteeva offers properties in coastal areas known for their beautiful beaches, such as Miami Beach, Myrtle Beach, Destin, Gulf Shores, and Panama City Beach.


2. Urban Centers: Hosteeva properties can be found in vibrant city centers, including New York City, Los Angeles, Miami, Chicago, San Francisco, and Las Vegas.


3. Mountain Resorts: Hosteeva offers accommodations near popular mountain resorts, such as Aspen, Vail, Breckenridge, Park City, Lake Tahoe, and Whistler.


4. Tourist Hotspots: Hosteeva properties are available in well-known tourist destinations like Orlando (near Walt Disney World and Universal Studios), Nashville, New Orleans. Cultural and Historic


5. Cities: Hosteeva properties can be found in cities rich in history and culture, such as Boston, Charleston, Savannah, New Orleans, and Washington, D.C.


6. International Locations: Hosteeva also offers properties in international destinations, including popular cities like Paris, London, Barcelona, and Rome.

Please note that the availability of properties in specific locations may vary, and it is recommended to visit the Hosteeva website or contact their customer service for the most up-to-date information on available locations. 

The address of the main office is 189 Maple Ridge Dr, Metairie, LA 70001.

Certainly, you will receive a survey during your stay, and you are also welcome to share your feedback at any time by contacting us at guestrelations@hosteeva.com.

Yes, North Myrtle Beach and its surrounding area offer a range of popular tourist attractions and family-friendly activities. Here are some recommendations:

1. Myrtle Beach Boardwalk and Promenade: Take a stroll along the boardwalk, enjoy the ocean views, visit the souvenir shops, and try some delicious snacks from the various vendors.


2. Ripley's Aquarium of Myrtle Beach: Explore the fascinating underwater world with interactive exhibits, a shark tunnel, and a variety of marine life.


3. Myrtle Waves Water Park: Beat the heat and have fun at this large water park featuring water slides, wave pools, lazy rivers, and more.


4. Alligator Adventure: Get up close with alligators, reptiles, and other wildlife at this animal park. They offer educational shows and feeding demonstrations.


5. Family Kingdom Amusement Park: Enjoy classic amusement park rides, including roller coasters, go-karts, and a Ferris wheel. It's a great place for family fun.

Certainly! Here's information about nearby medical or dental clinics, pharmacies, and places of worship near North Myrtle Beach:

Medical and Dental Clinics:

1. Doctors Care: An urgent care facility offering medical services for non-life-threatening conditions.


2. Beach Family & Urgent Care: Provides primary care services and urgent care treatment.


3. Coastal Urgent Care: Offers prompt medical attention for minor injuries and illnesses on a walk-in basis.


4. Atlantic Urology Clinics: Specializes in urological care with multiple locations in the area.

Pharmacies:

1. CVS Pharmacy: A well-known pharmacy chain offering prescription medications, over-the-counter drugs, and health products.


2. Walgreens: Provides a wide range of prescription medications, health products, and convenience items.


3. Rite Aid: Offers prescription medications, over-the-counter drugs, and general health products.

Places of Worship:

1. Churches: There are several churches of various denominations in the North Myrtle Beach area, offering worship services, religious programs, and community events.


2. Synagogues: Synagogues are available in nearby areas for those of the Jewish faith to attend religious services and events.


3. Mosques: There are mosques located in neighboring areas for those of the Muslim faith to participate in religious activities.

Please note that specific locations and operating hours for these establishments may vary, so it's always a good idea to check their websites or contact them directly for the most accurate and up-to-date information.

Certainly! Here are some recommendations for local cooking classes, workshops, and guided tours in the North Myrtle Beach area:

1. Culinary Institute of Myrtle Beach: The Culinary Institute of Myrtle Beach, located at Horry Georgetown Technical College, offers cooking classes and workshops for both beginners and advanced cooks. You can learn various culinary techniques and explore different cuisines.


2. The International Culinary Institute of Myrtle Beach: Another culinary school located at Horry Georgetown Technical College, the International Culinary Institute offers cooking classes, workshops, and even specialized programs for those interested in pursuing a culinary career.


3. La Belle Amie Vineyard: In addition to wine tastings, La Belle Amie Vineyard organizes occasional cooking classes and workshops that focus on wine pairing, utilizing local ingredients, and creating delicious dishes.

Certainly! Here are some recommendations for nearby theaters, live performances, and nightlife options including bars and clubs near North Myrtle Beach:

1. Alabama Theatre: Located at Barefoot Landing, the Alabama Theatre offers live entertainment shows featuring music, comedy, and dance performances.


2. Carolina Opry: Another popular venue at Barefoot Landing, the Carolina Opry showcases a variety of live shows including music, comedy, and dance, featuring talented performers.


3. House of Blues: Situated at Barefoot Landing, House of Blues is a renowned music venue hosting a range of concerts and live performances by both well-known and up-and-coming artists.


4. The Bowery: Located in nearby Myrtle Beach, The Bowery is a historic live music venue known for its lively atmosphere and performances by local and regional bands.


5. 2001 Nightclub: A popular nightlife spot in Myrtle Beach, 2001 Nightclub offers a vibrant atmosphere with live music, DJs, dancing, and themed events.

Certainly! Here are some recommendations for nearby restaurants, attractions, and shopping centers:

Restaurants:

1. Sea Captain's House: Known for its seafood and oceanfront dining experience.


2. Joe's Bar and Grill: A popular spot for American cuisine with a casual atmosphere.


3. Hoskins Restaurant: A family-owned establishment serving Southern-style comfort food.


4. Duffy Street Seafood Shack: Offers fresh seafood dishes in a relaxed setting.


5. Flying Fish Public Market & Grill: Features a raw bar, sushi, and a variety of seafood options.

Attractions:

1. Barefoot Landing: A waterfront entertainment complex with shopping, dining, and live entertainment. It also has attractions like Alligator Adventure and T.I.G.E.R.S. Preservation Station.


2. Cherry Grove Pier: A scenic pier where you can enjoy fishing or take a leisurely stroll.


3. Alabama Theatre: Offers live entertainment shows featuring music, comedy, and dance performances.


4. Duplin Winery: A winery that offers tastings and tours, showcasing local wines. T.I.G.E.R.S.


5. Myrtle Beach Safari: An animal conservation organization that offers guided tours to interact with rare and endangered species.

Shopping Centers:

1. Tanger Outlets Myrtle Beach: A large outlet mall with a wide range of popular brands and discounted prices.


2. Coastal North Town Center: A shopping destination with a variety of stores, restaurants, and entertainment options.


3. Myrtle Beach Mall: Features a mix of retailers, a movie theater, and dining options.


4. The Market Common: A lifestyle center with upscale shops, boutiques, restaurants, and a movie theater.


5. Broadway at the Beach: A popular entertainment complex with shopping, dining, attractions, and nightlife options.

Please note that availability and operating hours of these establishments may vary, so it's always a good idea to check their websites or contact them directly for the most up-to-date information.

To organize transportation for your travels to and from the Myrtle Beach airport, you have several convenient options:

1. Taxi or Rideshare Services: Taxis are readily available in the area, and you can easily hail one or find them at designated taxi stands. Additionally, popular rideshare services like Uber or Lyft operate in the vicinity. Using their mobile apps, you can request a ride, and drivers will promptly pick you up at the designated area, providing seamless door-to-door transportation.


2. Airport Shuttle Services: For shared transportation to and from the airport, Myrtle Beach International Airport offers shuttle services operated by various companies. Inquire about these services at the airport's transportation desk or check their website for information on available providers.


3. Car Rental: Should you prefer having your own vehicle during your stay, consider renting a car from one of the agencies conveniently located at the airport. The rental car counters are situated in the baggage claim area. To ensure availability, it's advisable to make a reservation in advance.


4. Hotel Shuttles: Many hotels in Myrtle Beach provide complimentary shuttle services for their guests to and from the airport. If you're staying at a hotel, check in advance to see if this service is offered and arrange for pickup.


5. Public Transportation: The Coast RTA bus service operates in the Myrtle Beach area, including the airport. For those who prefer using public transportation, check their website or contact them for bus routes, schedules, and fares.

It is recommended to thoroughly research the available options, compare prices, and consider factors such as convenience, cost, and your specific needs when selecting transportation to and from the airport.

When visiting Myrtle Beach, it's helpful to be aware of some local customs and etiquette to ensure a positive and respectful experience. Here are a few points to keep in mind:

1. Friendliness and Hospitality: Myrtle Beach is known for its Southern hospitality. It is common for locals to be friendly, warm, and welcoming to visitors. Embrace the friendly atmosphere and reciprocate with politeness and respect.


2. Dress Code: Myrtle Beach has a relaxed and casual atmosphere, especially in beach areas and outdoor venues. Dressing comfortably and casually is generally acceptable. However, some restaurants and venues may have specific dress codes, so it's advisable to check in advance if you plan to visit more formal establishments.


3. Tipping: In the United States, tipping is customary and an important part of the service industry. When dining at restaurants, it is customary to leave a tip of 15-20% of the total bill for good service. Additionally, it is customary to tip other service providers such as hotel staff, taxi drivers, and tour guides based on the quality of service received.


4. Respect for the Beach and Environment: Myrtle Beach is renowned for its beautiful coastline and natural surroundings. It is important to respect the beach and environment by properly disposing of trash, following beach regulations, and not disturbing wildlife or protected areas. Leave the beach in the same condition you found it to help preserve its beauty.

To locate nearby public transportation stops or stations in Myrtle Beach, you can make use of the services offered by Coast RTA, the local public transit system. Here are some resources to assist you in finding public transportation stops:

1. Coast RTA Website: Visit the official website of Coast RTA at coastrta.com. The website provides route maps, schedules, and information about fares and services. You can also use the trip planner feature to find the nearest stops based on your location.

2. Transit Apps: Utilize transit apps like Google Maps, Transit, or Moovit. These apps offer real-time transit information, including bus routes, schedules, and nearby stops. Simply input your current location and destination, and the apps will display the closest public transportation options.

3. Coast RTA Customer Service: For personalized assistance, contact Coast RTA's customer service at (843) 488-0865. They can provide information on bus routes, schedules, and the nearest stops based on your specific location.

When using public transportation, it's advisable to check schedules in advance, as they may vary depending on the day and time. Additionally, ensure you have exact change or a transit card, as some systems may not accept cash on board. Keep in mind that public transportation options in Myrtle Beach might not be as extensive as in larger cities, so planning your routes and checking schedules is essential for a smooth and convenient journey.

You can find the upcoming events in Myrtle Beach here: https://www.myrtlebeach.com/myrtle-beach-events/ 

The taxes and fees listed, which have no "refundable" specification, are non-refundable.

We don't have the capability to make reservations directly, but you can find the contact information for the restaurant or venue you want to make a reservation at. This is typically available on their website or through a search engine. Call them directly to inquire about availability and make a reservation. They will provide you with the necessary details and confirm your reservation.

1. Duplin Winery: Known for its muscadine wines, Duplin Winery offers complimentary tastings of its various wines. You can sample their selection and learn about the winemaking process through guided tours.


2. La Belle Amie Vineyard: A family-owned winery near North Myrtle Beach, La Belle Amie Vineyard hosts wine tastings and offers a variety of wines made from their vineyard's grapes. They also organize events throughout the year.

Both of these options provide opportunities to taste local wines and often have knowledgeable staff who can provide insights into the wines and winemaking process.

National Weather Service (NWS).
The National Weather Service provides accurate and up-to-date weather information. To access the local forecast, current conditions, radar images, and other weather-related information for Myrtle Beach, SC, or your specific location, visit their website at weather.gov and enter the desired location in the search bar.

You can find the upcoming events and book tickets here: https://www.myrtlebeach.com/myrtle-beach-events/ 

In case we put the Refundable Damage Deposit on hold for your reservation, it will be released 72 hours after the check-out, once the unit is checked.

Service animals are always allowed in our property in compliance with applicable laws. These animals are specifically trained to perform tasks directly related to an individual's disability, such as guiding someone who is blind or alerting a person to a medical condition.

However, emotional support animals (ESAs) are not permitted at our property if the property is not Pet Friendly. While ESAs provide comfort to their owners, they are not trained to perform specific tasks and are not classified as service animals under laws like the ADA.

We hope this clarification helps avoid any confusion. If you have a service animal, please inform us in advance to ensure a smooth experience during your stay.