Guest communication should feel effortless, yet many property managers find it overwhelming. Between juggling emails, promotions, and follow-ups, important connections can easily slip through the cracks.

With Hosteeva’s Email Campaigns and SMS Tool, smarter communication becomes simple. These tools help you personalize messages, automate outreach, and engage guests at the right moment. As a result, you save time while building loyalty and driving repeat bookings.

✉️ Personalized Email Campaigns

First, navigate in the admin portal to Services → Personalized Market → Email Campaigns. From here, you can create campaigns that truly connect.

Targeting Guests with Filters

You can filter guests by:

As a result, you can quickly build a tailored list. In one case, 31 guests were selected—each with a September birthday, a Myrtle Beach stay, and survey feedback.

Building the Campaign

Next, click Create Campaign. On the right, you’ll see a live preview. As you complete each field, the email updates.

Steps include:

  1. Add a title and subject line (e.g., “Happy Birthday 🎉”).
  2. Insert a promo code (such as 10% off).
  3. Confirm the sender: hello@hosteeva.com.
  4. Select a structure—subject only, subject + image, or subject + body.
  5. Use built-in templates and prompts to guide AI.

In addition, you can schedule emails for any date and time. For example, send them on September 1 at 10 AM. Once complete, click Generate and let AI personalize the message with guest names and details.

Finally, send a test email to verify. As a result, you’ll know exactly how it will appear in the guest’s inbox.and feel. The test arrives instantly, showing you exactly what your guest will see.

📱 SMS Tool

The SMS Tool makes bulk texting just as simple.

Uploading Contacts

Creating a Group

  1. Go to Groups → Create Group.
  2. Add a title (e.g., “October Thirty-One”).
  3. Enter the same title in both the title and custom group fields.
  4. Select the state, such as Alabama.
  5. Upload your contacts (e.g., 389 guests).

In addition, you can use the Exclude Already Contacted checkbox to avoid duplicates. After verification, click Create, and your group is ready.

✅ Why These Tools Matter

With Hosteeva’s email and SMS solutions, you gain:

As a result, you can boost loyalty, repeat bookings, and long-term growth.

Conclusion

Guest engagement should feel rewarding, not stressful. With Hosteeva’s Email Campaigns and SMS Tool, you gain smarter ways to connect. In addition, you save time while increasing guest satisfaction.